Achieve your business goals faster with specialist guidance
Get expert-led integration, configuration, training, and support to deploy faster and make better technical decisions.
Accelerate time-to-value
Move faster from planning to production with specialist execution across integration, configuration, validation, and launch.
Reduce execution risk
Rely on proven practices and technical expertise to make better decisions and avoid common implementation pitfalls.
Strengthen operational readiness
Prepare for critical events, security incidents, and high-impact moments with specialist-led services that keep your business moving.
Deploy faster with confidence
Accelerate implementation with specialist-led integration and configuration services designed to reduce execution risk.
Integration ServicesManaged Configuration Service
Make better technical decisions
Use Azion's expertise to guide architectural decisions, best-practice adoption, and team enablement so you can operate with confidence.
Best Practices ReviewTechnical Account ManagerInstructor-Led Training
Get support when it matters most
Get specialist support for critical events, security-sensitive operations, and high-impact moments.
Business Events SupportSecurity Response Team
"With Azion, Contabilizei improved request delivery at the Edge, reduced infrastructure costs, and gained fast access to support whenever needed."
Fabrício Santos
DevSecOps Manager at Contabilizei
Frequently Asked Questions
Are Professional Services included in Azion Support offerings?
Some Azion Support tiers include selected Professional Services as part of the bundle. Availability depends on the Support tier and the limits described on the Support page and related documentation.
Can I buy Professional Services separately?
Yes. Professional Services can be purchased as separate packages, subject to availability, scope, and the commercial terms defined in your contract.
Can Azion configure the platform on my behalf?
Yes. Some Professional Services, such as Integration Services and Managed Configuration Service, may include configuration work performed by Azion specialists on behalf of the customer, based on the agreed scope.
How much does each Professional Services package cost?
Azion follows a transparent pricing policy. Published prices for Professional Services are available in the Azion Pricing documentation.
What are one-time service packages?
One-time service packages include a defined number of service hours that can be used during the contract term. These hours do not renew monthly. Fees are billed based on the payment terms agreed in the contract.
Which Professional Services are one-time packages?
Integration Services, Business Events Support, Instructor-Led Training, and Best Practices Review are offered as one-time service packages.
What are recurring services?
Recurring services include a monthly limit of service hours that renew automatically each month during the contract term. Unused hours do not roll over to future months.
Which Professional Services are recurring services?
Managed Configuration Service, Security Response Team, and Technical Account Manager are recurring services.
Can I cancel Professional Services at any time?
Professional Services are contracted under the terms defined in the Customer Agreement, the applicable Service Order, and related documents. Some services may be contracted for 1-, 2-, or 3-year terms, and early cancellation rules are governed by the applicable contractual documents.
What happens if I do not use all contracted service hours?
For recurring services, unused monthly hours do not accumulate or roll over. For one-time packages, the contracted hours can be used during the applicable contract term, based on the agreed scope and validity period.
See why customers choose Azion
Explore how companies use Azion to improve performance, security, and reliability.
Find the right service for your goals
Talk to specialists to find the right services for implementation, optimization, or operational needs.