Professional Services

Helping you achieve your business goals with Azion.

Azion Professional Services offerings utilize a unique methodology rooted in Azion's internal best practices to help you complete projects faster and more reliably. We take into account the constantly evolving expectations and dynamic team structures encountered along the way.

1

Assessment

We carry out a detailed analysis to understand your needs and design customized edge solutions.

2

Planning

3

Integration

4

Support

5

Innovation

GET TO KNOW OUR SERVICE PLANS

Which Azion service plan is the most suitable for you?

Our platform and flexible service levels make it easy for businesses of all sizes to choose the option that best fits their needs.

Developer

If you want to explore the potential of our platform yourself, we recommend the Developer Plan.

Free Trial

Get Developer

Business

For customers seeking efficient and accessible technological solutions, we recommend the Business Plan.

Start at

$100/mo

Get Business

Enterprise

Popular

For customers with critical operations and systems, we recommend the Enterprise Plan.

Start at

$3.500/mo

Get Enterprise

Mission Critical

For customers whose online presence is critical and service performance directly impacts business results, we recommend the Mission Critical Plan.

Start at

$14.000/mo

Get Mission Critical
Product Features
Access Features in Preview
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Composable Applications
DDoS Protection Unmetered
Single Sign-On (SSO)
Services and Support
Learning Center
Technical Support
Community support, bug reports, and Azion AI
24/7 support via ticket and email
24/7 support via ticket, email, and phone
24/7 support via ticket, email, and phone
Response Times
General guidance: <24h
System impaired: <12h
Production system impaired: <4h
Production system down: <2h
Business system down: N/A
General guidance: <24h
System impaired: <12h
Production system impaired: <4h
Production system down: <1h
Business system down: <15min
General guidance: <12h
System impaired: <12h
Production system impaired: <2h
Production system down: <30min
Business system down: <15min
Integration Services
5 hours/year included
20 hours/year included
60 hours/year included
Best Practices Review
Paid Add-on
20 hours/year included
40 hours/year included
Business Events Support
1 event per year
100 hours/year included
Technical Account Manager
Paid Add-on
20 hours/month included
Instructor-Led Training
Paid Add-on
Paid Add-on
Managed Configurations Service
Paid Add-on
Paid Add-on
Security Response Team
Paid Add-on
Paid Add-on
Slack Channel
Paid Add-on
Paid Add-on
Compliance
PCI DSS 4.0
SOC 2 Type 2 (and SOC 3)
Custom Network Map
Paid Add-on
Paid Add-on
FIPS 140-2 Level 3
Paid Add-on
FROM ENGINEER TO ENGINEER

Get the most out of your edge computing journey

Accelerate application time-to-value, adopt technology best practices, and reduce operational costs.