| Project resource allocation, requirements gathering, training, tools, and documentation review | - Assign the necessary resources to collaborate with the Azion Integration Team.
- Review of technical documentation and implementation guides.
- Internally support Azion’s guided business and technical requirements gathering by answering questions and providing information.
| - Assign an Integration specialist.
- Schedule the project kick-off with the responsible Customer Success Manager for requirements’ gathering.
- Perform a detailed analysis of the needs presented by the customer, extracting technical and business requirements from the descriptions presented by the customer or by analyzing the content or application.
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| Project planning | - Confirm project schedule, implementation plan, and test plan.
- Design functional test plan and conditions for acceptance test.
| - Identify and design the appropriate solutions for each customer’s technical or business requirements.
- Plan implementation and testing schedules.
- Validate functional test plan and conditions for customer acceptance test.
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| Implementation | - Prepare the origin infrastructure to deliver the content through Azion Platform.
| - Perform the configuration in Azion Console for the customer.
- Provide the necessary settings for testing by the customer.
- Validate the origin settings executed by the customer for integration with Azion.
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| Tests | - Test the content and application in the environment provided by Azion to ensure it works.
- Obtain stakeholder acceptance for the operation of the platform as expected.
| - Test the content and application for the requirements raised during the initial phase of the project.
- Test delivery performance and achievement of defined objectives.
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| Onboarding | - Execute the content or application implementation for Azion Edge Platform.
- Test the production environment, track graphics and access logs.
- Request rollback in case of problems.
| - Observe the behavior of the production environment to identify any anomalies.
- Support the customer with whatever is needed during the production turnaround.
- Track the customer’s process and testing.
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| Conclusion | - Validate the achievement of project goals.
- Communicate the Support procedures to the team responsible for maintaining the content and application.
| - Schedule a review meeting.
- Lead with the customer review and validation of the project’s success.
- Review needs that weren’t raised during planning and make adjustments.
- Review support procedures for incidents and problems in production.
- Close project.
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